EduSphere Technologies ("we," "our," or "us") is committed to protecting the privacy of students, parents, teachers, and school administrators who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.
2. Information We Collect
Personal Information
Student details: Name, date of birth, gender, photos, academic records
Parent/Guardian details: Name, contact information, relationship to student
Account credentials: Email addresses and encrypted passwords
Academic Information
Attendance records
Grades and exam results
Class schedules and timetables
Behavioral notes and reports
Financial Information
Fee structures and payment history
Transaction records (processed through secure payment gateways)
Technical Information
IP addresses and browser information
Device identifiers
Usage patterns and access logs
3. How We Use Your Information
We use the collected information for the following purposes:
To provide and maintain our school management platform
To manage student enrollment, attendance, and academic progress
To process fee payments and generate financial reports
To facilitate communication between schools, parents, and students
To send important notifications and updates
To analyze usage patterns and improve our services
To comply with legal obligations and regulatory requirements
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share data only:
With your school: All data is owned by and accessible to your registered institution
Service providers: Trusted third-party vendors who assist in platform operations (hosting, payment processing)
Legal requirements: When required by law or to protect our rights
With consent: When you explicitly authorize sharing
5. Data Security
We implement robust security measures to protect your data:
Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Access controls: Role-based access ensures users only see relevant data
Multi-tenancy: Complete data isolation between schools
Regular audits: Security assessments and penetration testing
Backup & recovery: Automated backups with disaster recovery procedures
Compliance: GDPR, Indian IT Act, and educational data protection standards
6. Data Retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations. Academic records may be retained for longer periods as required by educational regulations. When data is no longer needed, it is securely deleted or anonymized. Schools can request data export or deletion at any time.
7. Children's Privacy
Our platform is designed for educational institutions and may contain information about minors. We collect such data only with the consent and authorization of schools and parents/guardians. Schools are responsible for obtaining appropriate consent before entering student data into our system.
8. Your Rights
You have the right to:
Access: Request copies of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data (subject to legal requirements)
Portability: Receive your data in a structured, machine-readable format
Object: Object to processing of your data
Withdraw consent: Withdraw previously given consent
To exercise these rights, contact your school administrator or email us at privacy@edusphere.tech
9. Cookies & Tracking
We use essential cookies to maintain session state and provide secure authentication. Analytics cookies help us understand how the platform is used. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
10. Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. For material changes affecting how we use personal data, we will provide additional notice through our platform.
Contact Our Privacy Team
If you have questions about this Privacy Policy or our data practices: